How Amazon's Super-Complex Shipping System Works 

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Writing by Sam Denby
Research by Sam Denby and Tristan Purdy
Editing by Alexander Williard
Animation by Josh Sherrington
Sound by Graham Haerther
Thumbnail by Simon Buckmaster

Select footage courtesy the AP Archive and Amazon

[1] www.cnbc.com/2020/08/13/amazo...
[2] www.statista.com/statistics/1...
[3] www.economist.com/special-rep...
[4] docs.google.com/spreadsheets/...
[5] mwpvl.com/html/amazon_com.html
[6] www.cnbc.com/2021/01/05/amazo...
[7] cargofacts.com/allposts/busin...
[8] www.washingtonpost.com/news/w...
[9] www.supplychaindive.com/news/...
[10] www.aircargonews.net/airlines...

Musicbed SyncID:



12-Yan, 2021



Yuklab olish:


Saqlab olish:

Mening pleylistlarim
Keyinroq ko‘rish
Fikrlar 0   
James Henry Smith
Amazon apparently randomly locked my account for no reason and then when I tried to sign up for another one to try to fix the issue just now, then they said I needed to give it a phone number. Amazon boo!!!!! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
david david
david david 3 kun oldin
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Al R
Al R 4 kun oldin
The shipping is one of the pieces of Amazon that will be stripped away by antitrust laws.
psycl0ptic 4 kun oldin
you forgot the part where they deliver your package to the wrong person and then when you call customer service they ask you to wait for a friendly neighbor to redeliver your package to your home...the unpaid last yards of delivery.
Latasha Moore
Latasha Moore 4 kun oldin
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Nimesh Patel
Nimesh Patel 5 kun oldin
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Desailu Meraca
Desailu Meraca 5 kun oldin
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Yeet Yeet
Yeet Yeet 5 kun oldin
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Chris Ramsay
Chris Ramsay 6 kun oldin
Prime Shipping takes a week to a week and a half here (Atlantic Canada).
Alto's Music Lab
Alto's Music Lab 8 kun oldin
IN STOCK and you live next door, they'll hold it for 5 days before sending..... but you can pay for 'faster handling' that's PREDATORY CAPITALISM charging just because you can. :)
Vibes Addick Entertainment
Amazon is the goat 🐐
Gary Rodgers
Gary Rodgers 8 kun oldin
Amazon on time delivery is turning into sh#t, my recent experience with Amazon has verify what I am suppecting, Amazon delivery service is in decline.
Michele Lawford
Michele Lawford 9 kun oldin
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SCARLET★STAR 11 kun oldin
The next logical step: Instead of having to do all the predictive algorithms to estimate what customers will order, just decide what customers oder for them. So every product will be stocked only where it needs to be from the very beginning. Low profit niche products can be scrapped from inventory completely. Leading to vastly more efficient, sustainable and lower waste logistics.
NguyenNgocThao Nguyen
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Gin Mills
Gin Mills 12 kun oldin
I live in Denver and work in trucking and logistics. I LOVE your videos - they are my career development.
Joy Dunlap
Joy Dunlap 12 kun oldin
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Just Kaws
Just Kaws 12 kun oldin
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bill wiley
bill wiley 13 kun oldin
Not just an Amazon issue but pretty much most online businesses when you are placing your order they say order within the next xxxx time frame and receive your order by xxx time frame usually about 2-3 days later. You place your order and the reality it is 5 -7 days before the package arrives and even now they still are blaming it on the pandemic shipping issues. Just be honest and give me the actual realistic time of when the order will arrive instead of blowing smoke up my A$$ and giving me a delivery time frame you rarely keep. I only get aggravated when I feel you delibertly lied about the delivery time to get me to complete the order and purchase the product from you!
David Leung
David Leung 13 kun oldin
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Josh Easy
Josh Easy 13 kun oldin
UPS/FedEx should learn from Amazon & switch they style up !..
Mihir Gannavarapu
Mihir Gannavarapu 14 kun oldin
Can someone explain how I can pay a few more bucks and magically get my package delivered in half the time
Sagar 14 kun oldin
"Humans are expensive"
Prasong Mccray
Prasong Mccray 14 kun oldin
Amazon customer service all around the world.👍🙏.
Jack Aylward-Williams
The Amazon delivery boy who covers my area always tries to deliver to everyone on the street at once, including people like my dad, who will often have paid for a “next day delivery” several days prior. He also has a habit of leaving his van in the middle of the road instead of taking the time to find a parking space, bearing in mind that it’s a one way street which is used by dozens of cars as a shortcut into the city centre, although he does put his hazards on, which of course makes it perfectly acceptable.
Brian Yo
Brian Yo 15 kun oldin
ask a PRIME driver or a LANDAIR driver(which I was)
Brian Yo
Brian Yo 15 kun oldin
I used to drive semi....we were a main sub-contractor for fed ex in at MEM driving "along side" a runway as a 727 or 737 landing or taking off at MEM was awesome !!! of course as you know the FAA wouldn't allow "right aside" to happen.....BUT it sure looked like right aside !
Mickey Rubye
Mickey Rubye 16 kun oldin
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Grant Holtfrerich
Grant Holtfrerich 16 kun oldin
The unhealthy gender cytologically travel because pound repressingly label abaft a graceful underclothes. tenuous, keen stretch
Mark Smith
Mark Smith 17 kun oldin
The real question is which major will Amazon buy…FedEx or UPS?
yb 17 kun oldin
4:00 Homo-genius
Scott Hageman
Scott Hageman 17 kun oldin
My local mail man post office hates Amazon packages with a passion 😆
NovelLean 18 kun oldin
Having worked at USP grnd, and air Hub, then TOM team in an Amazon market with 3 fulfillment centers not including the perishable/grocery centers... This seems soooo inaccurate. But the general idea is spot on.
abletothink 18 kun oldin
This explains why Amazon packages get delivered so quick (usually 1 day) here in Cincinnati.
KevinSun242 19 kun oldin
But when I buy six spark plugs shipped from the same facility they arrive in six separate bubble mailers 😡
Science Vids
Science Vids 19 kun oldin
5:07 Oh so that's where my 70 lb bean bag went well enjoy it. 😊 😎
Raffaele Mescia
Raffaele Mescia 21 kun oldin
Bullshit !!!!!
Maxy cooks
Maxy cooks 22 kun oldin
How about the logistics of how you make your videos
LawrenceNL 22 kun oldin
whistletoe 23 kun oldin
Amazon global shipping, especially to developing countries, still has a lot of room for improvement
Pop Danny
Pop Danny 26 kun oldin
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Yayuan zhu
Yayuan zhu 26 kun oldin
hi,dear! If your goods are from China, I hope you can take a look at our company if you have time. Our name is Zhenxing International Logistics (Shenzhen) Co., Ltd., which focuses on providing sea and air transportation services for cross-border e-commerce. The company was established in September 2014 and is headquartered in Shenzhen, the central city of the Guangdong-Hong Kong-Macao Greater Bay Area. At the beginning of its establishment, it mainly focused on traditional international logistics business, involving traditional shipping, air transportation, and large-scale engineering equipment transportation. It has accumulated rich shipping companies, airlines and overseas tail delivery resources, providing services for many well-known domestic central enterprises and private enterprises .
Chuck's poke
Chuck's poke 28 kun oldin
I like amazon but when ups is involved my experience in actual receiving package or returning has not been so smooth. Ups on many occasion require me to pick up item because fail delivery attempt. I work from home some item i order for specific urgent purpose and they said delivery attempt failed not home or some reason that was bs. Not going ups pick up package i paid have delivered. whats up ups stop leaving packages at my back door or porch. I live in one door upper level apartment no porch, sidewalk or back door.
Chuck's poke
Chuck's poke 28 kun oldin
however, i have lost patience with my fellow amazon employees and contract delivery people. who have left my groceries and food deliveries in wrong building , wrong apartment and dont even ring door bell. You just door delivered to grocery thief and hassle of extra work for null. Why cant no connect policy exclude a door bell ring that items here. You just get notification where your items might be still sitting in busy lobby or at someone else doorstep. i hate when some thief gets rewarded with free coffee, chocolate or any item i have taken time to order not didn't receive. I dont want a refund or credit i want my stress chocolate which due at 8am and should already be eating.
Chuck's poke
Chuck's poke 28 kun oldin
I worked at two amazon grocery personal support and fulfillment and really never had problem. Enjoying going in at 5am and getting home by noon to enjoy my day. when starting receiving my paychecks that was great. It must be some Managers in certain locations and/or nature of certain location that is causing different work experience among Amazon employees.
lara 29 kun oldin
Amazon Germany has same-day delivery for some items, which is pretty cool considering the US has 2 days as their fastest delivery. In the Netherlands we have a big webshop where you can order before 10pm and get it the next day!
Seren Solomand
Seren Solomand 27 kun oldin
We have a lot of items that you can order on Amazon and will show up the same day in the US it really just depends on how close you are to the item.
FedEx's least favorite word: Amazon
Jafer Chalil
Jafer Chalil Oy oldin
but do they ship to the Amazon?
Pat L
Pat L Oy oldin
I try to shop anywhere first, as last option then Amazon.
Sally Evans
Sally Evans Oy oldin
I just received a 3 inch envelope delivered in a15 inch envelope. Where the logistics? Shame on amazon
MrBeaubonomm Oy oldin
Et quand on achète sur amazon, ne vous fiez pas aux évaluations des clients. J'ai déjà laissé des évaluations négatives sur quelques-unes de leurs cochonneries et mon commentaire (pourtant poli) a été rejeté parce qu'ils vendent souvent de la merde et ils le savent. And when shopping on amazon, don't rely on customer reviews. I've left negative reviews on a few of their junk in the past and my (yet polite) review was rejected because they often sell shit and they know it.
Gopal Kar
Gopal Kar Oy oldin
I Won't oill
RealbloxGaming XD
"they are only getting better" and more expensive
Open Eyes
Open Eyes Oy oldin
Worst delivery service ever. They do not deliver same day, two day or 2 hours even if you pay prime. They don't deliver door to door, they drop packages wherever is convenient to the driver. Not accountability... worst delivery company!!!
Gary S
Gary S Oy oldin
I am in Canada, and ordered three items on April 30th a utility knife holder a stylus and a baseball cap, got the knife holder two days later, the stylus still hadn't shipped on May 4th, even though on the item page says I could order another one and get it in two days, I ended up canceling that one. The baseball cap was shipping from the USA estimated delivery was May 21, so yesterday the 9th I got a email saying it had shipped so so far on tracking it the package has gone, seller ShoplandUSA, Monday, 10 May 7:17 AM Package arrived at an Amazon facility San Bernardino, California US 2:26 AM Package departed an Amazon facility Los Angeles, CA US 1:32 AM Package arrived at an Amazon facility Los Angeles, CA US Sunday, 9 May 10:44 PM Package departed an Amazon facility Wilmington, OH US 7:30 PM Package arrived at an Amazon facility Wilmington, OH US 10:44 AM Package departed an Amazon facility Seattle, WA US 5:50 AM Package arrived at an Amazon facility Seattle, WASHINGTON US Package has shipped Does not make sense to me, seems very convoluted will see how and when I do get the package.
STEVEN R Oy oldin
🐃💩! I had a pair of shoes FLY 7,735 miles. Amazon wasted 5,268 miles of NOT needed air miles, if someone just looked at the ZIP CODE.
riley_poggerz Oy oldin
the only reason im here is because of my computer class-
ahmed butawan
ahmed butawan Oy oldin
😃amazing great😃😃😃
TTP LLC Oy oldin
Amazon free same day and 2 day shipping will go away! It's just part of a business plan to destroy the competition and get people used to the convenience of online shopping with them. Then, Amazon will do what cable TVs did to all of us years ago saying, forget air TV, just pay for cable TV no commercials and watch your favorite shows "commercial free". Look at cable TVs nowadays, they slowly introduced commercials so we can get use to it. Smile today while you can, because Besos long term dark plan will make us cry later once they destroy the competition. None of the US leaders or congress are doing anything to prevent the huge monopoly growing under their noses, and we pay these politicians to rub shoulders with large corporations like Amazon to suck our bloods. We are feeding the beast that will rule over us, watch and see it!
Justin Hopkins
I’ll be impressed when they invent teleportation.
Sexxy Shanda Sexxy Shanda
I have an Amazon account it is terrible they charge you a big price but do not give you this service they deliver the boxes anywhere will not follow instructions
RunningMan Oy oldin
sorry, just here to check when my thing i ordered comes.
Doctor Tait
Doctor Tait Oy oldin
bruh same, ordered something, been 3 days, and its still stuck in pre-shipment
J C Oy oldin
5:22 I work there!!!!!!!
Michael Korf
Michael Korf Oy oldin
If you really want an interesting video you should do one on the 3rd party sellers and their relationships with Amazon. No shortage of juicy content.
Kathy Cagg
Kathy Cagg Oy oldin
I’d love to see a report on how Amazon processes returns. I’ve heard there is tremendous waste due to disposal being more cost effective.
Coder Johan
Coder Johan Oy oldin
nice video
Alex xelA
Alex xelA Oy oldin
Endo Studios
Endo Studios Oy oldin
The video and the pictures inside the warehouse are true, I work for amazon flex as a driver but I used to be in the warehouse, the pay is amazing with for some deliveries 60 gbp for 3 hours of work (or less depending on how fast you are)
Chai Oy oldin
4:00 "The US is far from homogeneous" lmao right
Francisco Medina
Que grande real engineering
dratelectasis Oy oldin
I’m glad you used Miami since i leave here
Randy Newton
Randy Newton Oy oldin
Everybody wants to buy cheap shit then they bitch about what it takes to make shit cheap ....
Ram Acharya
Ram Acharya Oy oldin
This excellent video is only half the story ! How does Amazon stock its warehouse with such a variety of products from various manufacturers /producers ? Do they do it or is it left to the individual manufacturers to do the needful ?
jmaster1324 Oy oldin
As a Kiva tech at a fulfilment center it really hurt to hear him say Kiva when we've always called it Keyva
S R (Shama)
S R (Shama) Oy oldin
What's strange is that Amazon doesn't utilize FedEx more for people in Memphis. I almost never get FedEx packages they are all Amazon or USPS. But Amazon is more than happy to ship my package from Ohio to Olive Branch Mississippi and it can sit there for 2 weeks. I tell them I can drive 30 minutes and pick it up. But no I have to wait....
S R (Shama)
S R (Shama) Oy oldin
More efficient they say? Tell that to my package that left from NC, went to OH, taken to Memphis, shipped out to CO and then back to Memphis. Oh and btw, I'm in memphis..... And this happens all the time with different locations. Most of the time because it ends up getting delivered by a different system and not staying with an Amazon.
Dale 1
Dale 1 2 oy oldin
Dude straight up you are a really good fucking UZblock or and very descriptive I love what you’re doing right now
Darragh o connell
I'll probably break everyone here's neck 😂... Weeee
Belle Lysenko
Belle Lysenko 2 oy oldin
So if I live 8n Alaska and I order a bikini with one day shipping, chaos ensues. Mission accepted
Avg PlanesWalker
Avg PlanesWalker 2 oy oldin
Do you live in Colorado? I see a lot of Colorado stock footage in your videos. Like photos of Fort Collins
Robert Lee
Robert Lee 2 oy oldin
It's a morbid thought, but I wonder what Amazon's contingency plan would be for the total loss of an aircraft. Probably just redirect available inventory from other existing fulfillment centers.
patrick jackson
patrick jackson 2 oy oldin
And people need to have more respect for Amazon workers, ups, fedex, usps and others whether in a warehouse or driver. People don’t get the work that goes on behind the scenes.
Carpe Noctem
Carpe Noctem 2 oy oldin
& they say planned economies don't work... 😂
Carpe Noctem
Carpe Noctem 2 oy oldin
Multinational corporations just keep making the argument for higher corp taxes & a UBI stronger & stronger everyday.
Qasim Khan
Qasim Khan 2 oy oldin
Ontario bit at 11:10 messed with me cuz I live in Ontario too... Just in Canada. Remembered there's a place on US west coast called that too
Erika S. Robinson
I don't know and understand the logic of this but I am so glad intellectwebs.com on youtube got me a lot of money when I got in touch with them
Sunday3pm 2 oy oldin
Not bragging or anything, just stating the truth, before I moved to the US 10+ yrs ago, I thought everything was supposed to be delivered second day in the US just like in China.
META MUTT 2 oy oldin
Union. ✊
Zen Dog57
Zen Dog57 2 oy oldin
I'm sorry to say it but Amazon Logistics is the biggest joke ever. You want a shipment screwed up, Amazon will do it. I can't remember the last time I actually received a package from them in two days.
Daniel 2 oy oldin
Amazon is a criminal organization in which Jeff Bizos should be trialed for general mass employee abuse! It really ought to be perceived as crimes against humanity. In a country like Germany there are laws and regulations that would fully prevent the sick likes of him and his cooperation to exist in the first place! Thanks to the American plutocratic crony-capitalist system, austerity for everyone and socialism for the mega-rich.
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Ann Lorra 2 oy oldin
His availability is on WhatsApp👇
Paraic91 2 oy oldin
Wait.. how did you pronounce homogenous @4:01? :D
Joe G
Joe G 2 oy oldin
Amazing video
Remy 2 oy oldin
“How does Amazon get a package to you?” They exploit their workers, that’s how
Divination Witch
Divination Witch 2 oy oldin
they get their stuff delivered overworking their employees, having them work against unrealistic metrics, and allowing them to get injured and refusing treatment options for them cause...they have to get back to work!
DMX 10033
DMX 10033 2 oy oldin
Hm, fulfillment facility workers do not need gym for sure :)
raif ranjha
raif ranjha 2 oy oldin
Project Mack
Project Mack 2 oy oldin
I have no idea why I'm watching this...
Harrison Rennie
Harrison Rennie 2 oy oldin
12:16 That pronunciation sounds like the workers give Amazon a virus lol
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Shawnbaubei Yee 2 oy oldin
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